Water Utilities

At the City of Point, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation. Feel free to call our office if you have any questions or need assistance with any matters related to the water we provide!

Contact Info

Rhonda Allbritton
Water Clerk
9035983296 Ext222
waterclerk@cityofpoint.org
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Charles Ball/Ben Gilliam
Water Plant Operator
9034743028
waterplant@cityofpoint.org
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Miranda Langston
Distribution
320 N Locust Street
903-474-1083
waterplant@cityofpoint.org
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Gary Besherse
Waste Water Operator
903-474-0338
waterplant@cityofpoint.org
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Burnout Aug 2024

Frequently Asked Questions

How could I have used this much water?

You may not have - the numbers on your meter may have been transposed or hard to read. You could possibly have a leaky toilet or faucet that's difficult to detect. Just call the office and we'll work with you to solve the problem.

My bill is past due can I get an extension?

Please contact our office and a one-time extension will be extended to you for extenuating circumstances.

What do I do if I am experiencing low pressure?

Check your meter and the surrounding area for possible leaks. Next, call our office and report low pressure for your area.

Why do I have a previous balance when I know I sent in my payment?

We may have received it after the due date or we may not have received it at all. Call our office and we will help you solve the problem.

Why is my water discolored?

A repair could have been completed recently allowing air to enter the line, causing the milky look.